Contact

Write to the peoplewho made your bag

Orders, repairs, sizing, a strap you want in another length — the form reaches the Madrid workshop. We answer within 24 hours, Monday to Friday, 09:00 to 18:00 CET.

The Varellune boutique entrance in Madrid
Four people readevery message

No ticket queue and no chatbot. The same team that finishes the leather answers the email.

Send a message

Fields marked optional can be left empty. Adding your order number to a delivery question saves one round of email.

This is where the reply goes.
On the confirmation email, top right.
0 / 1200

We use your details only to answer this message. See the Privacy policy.

Email

care@varellune.com
press@varellune.com for editorial requests.

Write directly
Track an order

Most tracking answers are one click away — the carrier page updates before we do.

Open tracking
Hours
Monday – Friday09:00 – 18:00
Saturday10:00 – 14:00
SundayClosed

Central European Time. Orders placed after 14:00 leave the next working day.

Workshop

Calle del Prado 14
28014 Madrid, Spain
Visits by appointment only.

Book a visit
The salon inside the Varellune boutique

Still browsing

Let us begin with the collection

Explore more collections
Preview · copy rascunho